CLOUD BASED PBX FUNCTIONALITIES
Virtual PBX or IP Centrex Systems offer PBX functionality provided by a centralized system. The customers only require terminals such as Mobile Softphone, IP-phones, IPDECT systems, IP Video Phone and analogue terminal adapters (ATA’s) for fax devices. The SmartFren Voice/Video IP Switch is an optimal solution to support the IP roadmap of corporate voice services towards a cloud based Voice/Video over IP solution enabling support of previously installed legacy PBX systems. The solution is very appealing for enterprises with geographically disperse locations that do not want to acquire their own local PBX
The SmartFren Virtual PBX functionality includes popular features such as conference calls, call-forking, group-calls, voice-mail, IVR and CTI integration. A fully integrated fixedmobile convergence solution ensures the seamless operation and handover between Wi-Fi, GSM, CDMA mobile network and fixed line voice networks. The “one number” concept enables a transparent call-distribution amongst mobile and fixed IP phones. The PBX features are not only available in the fixed network but also on integrated smartphones and on the move via laptops or pads.
VIRTUAL PBX FUNCTIONALITY ON MOBILE
The Mobile clients allow calls being made through Wi-Fi hotspots and the mobile data network. As unique feature, the smartphone applications support seamless bidirectional handover between WiFi network and Mobile data network which will ensure that the existing connection will remain active as long as network coverage is available. The Mobile apps client supports comfort features from the PBX and provides a viable alternative for traditional desk phones. The full integration in the numbering plan will allow the support of a One Number Concept (landline number) thus improving the communication towards external customers and partners.
Call Recording to Email
Call Query, Toggle, Waiting
Music on hold per assigned PBX
Call brokering and transfer
Calling Line ID and Presentation
Call Forwarding options
Voice Mail to Email
Full T.38 Fax support